Full service means the crew handles packing, loading, transport, unloading, and unpacking. You are not packing boxes or driving a rental truck yourself. Covering all five stages, plus storage and specialty items when a job needs them, complete moving services leave the crew handling everything from packing to unpacking.
We set the price as a flat rate after a walkthrough, so the scope is settled before anyone picks up a box. The gap between companies usually shows in the last stage, not the first.
What the Five Stages Actually Cover
Packing has the widest range between companies. A full pack means our crew brings materials, wraps and boxes everything, and labels as they go. A partial pack covers the rooms you choose, usually the kitchen and anything fragile, while you keep clothing and books.
Loading, transport, and unloading are the stages people picture when they think about movers. Furniture gets padded and wrapped before it leaves the room, and the truck gets loaded to keep weight distributed and items immobile. The same crew reverses the process at the other end. Unpacking is the stage most often skipped, and our unpacking services cover unboxing, placement, and hauling away the empty cartons.
What Full Service Does Not Automatically Include
Some items fall outside a standard scope anywhere in the industry, so ask rather than assume. Specialty handling for a piano, safe, or pool table is usually a named addition. It should still be priced into your quote rather than appearing later, which is why we flag these at the walkthrough.
Hazardous materials are the hard limit. Movers cannot legally haul propane tanks, gasoline, paint thinner, pool chemicals, or ammunition, and no company will make an exception. Plants and perishables generally travel with you. Appliance disconnection involving gas lines needs a licensed technician rather than a moving crew, so schedule that a week ahead.
How a Flat Rate Changes What Included Means
A flat-rate estimate is a fixed price set after we walk through the home. The walkthrough happens in person or over live video, and the rate does not increase afterward for the services confirmed that day. The quoted rate is the invoiced rate, and that is the entire point of the model.
This differs from a non-binding estimate, which is the industry’s more common approach. A non-binding estimate is a prediction, and the final bill can land above it based on actual time or weight. Hourly pricing has the same problem from the customer’s side, since every complication during the day transfers straight to your invoice.
Pricing model | What moves the final number |
Flat rate after walkthrough | Nothing, for services confirmed at the walkthrough |
Non-binding estimate | Actual weight or hours, settled after the move |
Hourly | Stairs, traffic, and anything that slows the day |
Who Is Actually Showing Up at Your Door
A quote means very little if the company booking the job is not the company performing it. Brokered moves are common, and crew quality becomes unpredictable because the people who answered the phone have no control over who arrives.
We use our own trucks and our own background-checked employees on every local job within a 100-mile radius. Your belongings stay on one vehicle from pickup to delivery with no load transfers. The uniforms are ours, the truck is ours, and the crew lead who walked your house runs the day. That consistency is what the 800-plus verified five-star reviews on our site describe, and it sits alongside our BBB accreditation and Inc. 5000 recognition.
What You Should Still Handle Yourself
Full service does not mean zero involvement. A few things work better in your hands regardless of what you are paying for. Medication, identification, keys, chargers, and anything irreplaceable belong in your car rather than in the truck.
Decisions are the other category. The crew can pack a room in an hour, but they cannot decide what you are keeping. Families relocating into the area often find that choosing the right Eau Claire neighborhood settles those decisions faster than the move does. Sorting before moving day is where households save the most money, since otherwise you are paying to transport things you will throw out. A walkthrough is a good moment to point at the furniture you already know is not coming. We will price the move around what is actually travelling.
How Unpacking Works at the Destination
Unpacking is where a full-service move either finishes properly or stops two steps short. Our crew places furniture by room and unboxes contents, setting up the spaces you want functional first, usually kitchens and bedrooms. Empty cartons leave with us rather than stacking up in your garage.
Tell the crew how you want rooms organized before they start rather than after. A usable kitchen and a counter covered in wrapped dishes are about twenty minutes of direction apart. That sequencing runs through the whole day, and a broader overview of how a move comes together shows where the other decision points sit.
Frequently Asked Questions
Does full service mean I do nothing at all?
Can I pack some rooms myself and have you do the rest?
Will the price change if packing takes longer than expected?
Is storage part of a full-service move?
Contact Us
Tell us what your move involves and we will confirm the full scope before quoting. Reach our Eau Claire office at (715) 500-6172 to talk it through. You can also visit 6445 Scully Dr Suite 4, Eau Claire, WI 54701 and go over it in person. Our hours are Monday through Friday 8 am to 5 pm, Saturday 8 am to noon, and Sunday by appointment. The free quote form on our site is the quickest way to book a walkthrough.
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